Terms and Conditions

1General Terms & Conditions

999fb ("we", "us", "platform") is an online entertainment and betting service provider. These Terms and Conditions apply to all services, games, promotions, and other activities offered by 999fb.

• By using 999fb's services, you agree to be bound by these Terms and Conditions.
• 999fb reserves the right to modify these Terms and Conditions at any time.
• Any changes to the terms and conditions take effect as soon as they are published on the website.
• It is the user's responsibility to review the latest terms and conditions.
• In the event of any dispute, the decision of 999fb shall be considered final.

999fb reserves the right to temporarily or permanently suspend any user's account, without prior notice and for any reason — particularly where there is evidence of a breach of these Terms and Conditions.

2Account Register

To open an account with 999fb, the following conditions must be met:

• You must be 18 years of age or older.
• Each person may only register one account. If multiple accounts are found under the same individual, all accounts will be closed and the balances may be forfeited.
• You must provide accurate and truthful information during registration — including your name, phone number, and other required details.
• You are responsible for keeping your account password confidential. You must not allow anyone else to access your account.
• If you notice any suspicious activity on your account, contact 999fb Support immediately.
• Changing your registered phone number or email address requires completion of an identity verification process.

3Age Verification & Eligibility

999fb is an adults-only platform. Our age policy is strictly enforced:

• Anyone under the age of 18 is strictly prohibited from opening an account or participating in any games.
• Providing false information about your age will result in immediate account closure and full forfeiture of your balance.
• 999fb may request proof of age documentation at any time if there is reasonable doubt.
• Parents and guardians are encouraged to use parental controls on their devices to prevent minors from accessing this platform.

Additionally, residents of certain countries or regions may not be eligible to use 999fb's services. It is the user's sole responsibility to comply with the laws of their own country.

4Deposits & Withdrawals

The rules governing transactions on 999fb are as follows:

• Deposits can be made via Mobile Banking, Nagad, and Rocket. Funds are typically credited to your account within 5–15 minutes.
• The minimum deposit amount is BDT 500 and the maximum is BDT 1,00,000 per transaction.
• Account verification (KYC) must be completed before submitting a withdrawal request.
• Withdrawals are typically processed within 1–24 hours.
• The minimum withdrawal amount is BDT 500. If your balance includes a bonus, withdrawals may be held until the wagering requirements are fully met.
• Deposits or withdrawals to or from third-party accounts are not accepted. Both must be made using the same registered mobile banking number.
• 999fb may suspend or cancel any transaction if money laundering or fraud is suspected.

5Bonuses & Promotions

999fb offers a range of bonuses and promotions. Please review the following conditions before claiming any offer:

• The welcome bonus is available to new members only and applies to the first deposit.
• Each bonus comes with specific wagering requirements. You typically need to wager the bonus amount 15–30 times before making a withdrawal.
• If wagering requirements are not completed before a withdrawal is requested, the bonus will be forfeited.
• If multiple accounts from the same household or IP address claim bonuses, all bonuses will be voided.
• 999fb reserves the right to modify or cancel any bonus or promotion without prior notice.
• Accounts found to be involved in bonus abuse may be suspended.

Each promotion may have its own specific terms, which will be listed separately on that promotion's page. In the event of any conflict with the general Terms, the promotion-specific terms will take precedence.

6Betting Rules

The following rules apply when placing bets on 999fb:

• Once a bet is confirmed, it cannot be cancelled or changed.
• Bets placed at abnormal odds due to a technical error may be considered void.
• If a match or event is cancelled, the stake for that bet will be refunded.
• 999fb reserves the right to void bets placed on events linked to match-fixing or corruption.
• 999fb is not liable for bets not accepted due to connectivity issues during live betting.
• Maximum win limits are set separately for specific games or events.

7Responsible Gaming

999fb believes in responsible gaming. We want your experience to stay enjoyable — not become a source of stress:

• Users can set their own deposit limits, loss limits, and session time limits at any time.
• You can deactivate your account for a set period using the self-exclusion feature.
• If you are experiencing financial difficulties or gambling is having a negative impact on your life, please seek help immediately.
• 999fb may proactively impose account restrictions if suspicious behaviour is detected.

To learn more about responsible gaming, please visit our Responsible Gaming Visit the page.

8Privacy & Data Protection

Protecting your personal information is our priority:

• All information provided during registration is stored using SSL encryption.
• Personal information is never sold or shared with third parties.
• Information may be disclosed to the relevant authorities where required by legal obligation.
• To learn how your information is used, please see our Privacy Policy page.

9Closing Your Account

999fb may temporarily or permanently close an account for any of the following reasons:

• Violation of these Terms and Conditions.
• Suspicion of fraud, money laundering, or other illegal activity.
• Registering with false information or committing fraud during the KYC process.
• Bonus abuse or operating multiple accounts.
• Threatening or harassing other users.

Users may also request account closure at any time through our support team. Any remaining balance at the time of closure will be refunded, provided no violations have occurred.

10Terms & Conditions Updates

999fb reserves the right to amend, add to, or remove any part of these Terms and Conditions at any time. Regarding such changes:

• Updated Terms will be published on the website and will take effect from the date of publication.
• For significant changes, an SMS to the registered phone number or an on-platform notification may be sent.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms.

For any questions or complaints, please reach out to our customer support team — we offer 24/7 assistance in Bengali.